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Cookies Policy

Cookies Policy

We're committed to safeguarding and preserving the privacy of our visitors. This Cookie Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do review and update this Policy from time to time.

This policy governs the use by Cymru Ifanc or one of its subsidiaries or Affiliates (‘we/us/our’) of your (‘you/your/yourself’) data which is available to us in connection with your use of the website (the ‘Site’).

By using the Site, you are deemed to have full knowledge of and accept this Cookies Policy. If you do not agree to be bound by the terms of this Cookies Policy, please do not use the Site.

We reserve the right to alter this Cookie Policy at any time. Such alterations will be posted on the Site.

USE OF COOKIES

A Cookie is a small file of information downloaded to your web browsing device to make this website run correctly and give you the best browsing experience. Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer to help us understand how our site is accessed and make improvements to our site.

We may gather information about your use of this website by using a cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information won't identify you personally. It's statistical data that doesn't identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. Activating the reject cookies setting on your computer can easily do this. However, this website and many others may not work correctly if Cookies are declined.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing.

We’re giving you this information as part of our initiative to comply with recent EU e-Privacy legislation, and to make sure we’re honest and clear about your privacy when using our website.

Further information about cookies
If you’d like to learn more about cookies in general and how to manage them and change your cookie preferences visit aboutcookies.org (opens in a new window - please note that we can’t be responsible for the content of external websites).

Third-party cookies
When you visit Young Wales you may notice some cookies that aren’t related to printing.com. If you go on to a web page that contains embedded content, for example from Google, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

If you take the opportunity to ‘share’ Young Wales content with friends through social networks - such as Facebook and Twitter - you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

ACCESS TO INFORMATION

In line with the Data Protection Act 1998, you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover the costs incurred by us in providing you with the information.

CONTACTING US

Please do not hesitate to contact us regarding anything in this Privacy Policy.

Privacy Policy

Introduction

At Young Wales we are committed to keeping your personal information safe. We will only send you information if you ask us to and we will never share your information with marketing companies. 

Young Wales will always handle your personal information in a way that is fair, easy to understand and lawful.  At any time, you can ask us and we’ll show you the personal information we keep for you.

This Privacy Policy tells you how we collect and store your information, why we need it and what we do with it.  Please read it so that you know what we do with your personal information

It’s our job to tell you why we need your personal information and what we will do with it.  If you’re not sure about anything, just ask a Young Wales staff member, or phone us and we’ll go through it with you.  You can also ask your local leader, parent or carer to speak to us and we’ll go through it with them.

We recommend that you read the main Children in Wales Privacy Policy by clicking here.

 

Please contact:

The Information Team

Children in Wales

25 Windsor Place

Cardiff

CF10 3 BZ

Email:              This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone:             029 2034 2434

Who are we?

Young Wales is a project run by Children in Wales.  All Young Wales staff work for Children in Wales.  The Young Wales project is about listening to you and we help young people to share their voices and get their opinions heard.

Children in Wales is a charity who work with organisations, children, young people and their families.  Click here to visit the main Children in Wales website.

Children in Wales are responsible for making sure your personal information is stored safely and follow the rules of the law.  Because of this, Children in Wales are known as the Data Controllers.

What information do we need?

So that we can collect and store your personal information, Children in Wales must always follow the rules within 2 different laws. The 1st law is called the Data Protection Act 1998 and the 2nd law is called the General Data Protection Regulations 2018.

The rules of these laws means that Children in Wales must be the 'data controller'.  This just means that Children in Wales is responsible for always keeping your personal information safe and that we can only use your information in a way that you have agreed to or that you know about. 

If you come to an event with your local group, then the leader of this group will already have collected and stored your information, so we don’t need it.  Your local leader will just need to tell us how many people are coming, but not your names.

When you come to an event with your leader, we want to make sure that your needs are met.  So, if you have a disability or need any special food, your leader will let us know.

For example, your leader may say:

“We have 10 young people coming to the event and 1 of these needs wheelchair access”. 

In this case, we need to know about the disability to make sure that we can provide access, but we don’t ask for your name as we don’t need it.  This information is kept anonymously, meaning that we don’t link your name to your disability.

If you come to an event on your own, we will need to know more information about you.  This is so that we can work with you and contact you directly and let you know about where the event will be and what time it will start.

We will normally ask you for:

  • Your name
  • Address
  • Phone number
  • How you want to be contacted (e.g. phone, text, email or another way you choose)
  • Emergency contact details of your parent or carer

Sometimes we need to ask you for other information.  This information is called Special Category information.  We need to collect and store this information to make sure we are allowed to work directly with you and to make sure that we can provide our services in a way that meets your needs:

We might ask you for:

  • Your date of birth
  • Your gender
  • If you have any disabilities

We will need to know this information:

  • If you are attending without your local group leader
  • If our staff are responsible for your safety when you are travelling to an event
  • If you are attending any residential meetings

We will only process your Special Category information if you have agreed to this.  We will always keep this information safe.

If we have asked for your parent or carer’s contact details in case of an emergency, we will always keep their information safe too.

Why are Young Wales and Children in Wales allowed to collect and store your personal information?

There are 2 laws that allow Children in Wales to collect and store your personal information.  These are called The Data Protection Act 1998 and the General Data Protection Regulation 2018.

We are only allowed to collect and store your information as long as we follow all of the rules of these laws.   There are many rules within these laws, so we’ve only listed the ones that are likely to affect you and our work with you.  If you want more information on the other rules, then click here to read the full Children in Wales Privacy Policy.

We are allowed to process your information when you take part in a Young Wales event

  • This is so that we can send you information before the event to let you know where it is and what time.
  • We may also send you information about how to travel to the event
  • We take photos at all of our events and we use them to show everyone what we do and to promote future Young Wales events. We also use the photos to tell our funders about our work.  Our funders are Welsh Government.  Of course, we won’t take or use your photo if you don’t want us to.  Just let a Young Wales staff member know on the day.
  • If you are coming to the event on your own, we might ask for your parent or carer’s contact details. This is just in case we need to contact them in an emergency during the event.
  • We may ask you if you have a disability, or need any special food or what your preferred language is. This is all so that we can meet your needs and keep your safe.
  • After the event, we may send you information about the discussions or photos of the event.

The law says that we are allowed to do this as we have a legitimate interest.

We are allowed to process your information if you take part in a survey:

  • We may ask for your age in a survey. This helps us to know what’s important to different age groups.  We use this information to let Welsh Government know about important issues.  So, we might say “15 year olds would like votes at age 16”.    
  • When we report to Welsh Government, we let them know everyone’s opinions.  For example, we might say “30 out of 50 young people were concerned about Brexit”.  But we would never tell them the names of the young people.
  • If we do ask for your name on a survey, we will always tell you why we need you name before you fill it in. You will always know what we will do with your information.

 

The law says that we are allowed to do this as we have a legitimate interest.

When you take part in Young Wales events

  • We may need to know where you live in Wales or if you have any disabilities or what language you prefer to speak. We need this information to let our funders know about the different types of young people we work with.  We don’t give our funders your name, we just let them know how many young people we have worked with.  We might say “5 of the 20 young people were from West Wales”.
The law says that we are allowed to do this as we have a legitimate interest.

How do we get your personal information?

We will only collect and store your personal information if you or your parent/carer have given it to us directly.  This may happen if you ask to receive information or attend an event.

What do we do with your information?

Your information is stored and kept at Children in Wales’ offices in Cardiff and Bangor.  We will only use your information if you have said we can and only in a way that you know about.  For example, if you have asked to receive information about national Young Wales events, then we will only send you information about national events and nothing else. 

We make sure that your information is kept safe and we regularly check to make sure we are doing this right.

We never share or sell your information to marketing companies, but we do sometimes use outside services to send you electronic information. The companies who we use to do this are Microsoft, Constant Contact and Survey Monkey.

You can read more about how these companies keep your data safe by following the links.

  1. Microsoft: We use cloud computing software to do our work, provided by Microsoft. The data is processed in the UK. You can click here to see at which data centres.
  2. Constant Contact: We use Constant Contact to send you our information about our events. Constant Contact main office is in the US and that is where the data is processed. Constant Contact have agreed to follow the rules of the EU-US Privacy shield.  This Privacy Shield is designed to protect your data if you live in the EU and your data is sent to the US. Constant Contact’s privacy policy is here. Information on the EU-US Privacy Shield can be found on the European Commission’s website.
  3. Survey Monkey: Sometimes Children in Wales may ask you to take a survey. We might ask to find out what you think of our services or a specific policy issue. When we do so, we will use Survey Monkey to collect your responses. Survey Monkey processes their information in both the EU and in the US. Survey Monkey has also agreed to follow the EU-US Privacy Shield rules. Click here to read their privacy policy.

How long do we keep your information?

If you work with us regularly, we will keep your information for as long as you are involved with us.  We need to do this to make sure we can contact you and send you information about the activities and events.

If you attend a one-off event and have given us your information, we will keep this for 1 year after the event.  After this, we will safely delete your information.

Any photos that we have taken, we will keep and use for 2 years.  After this we will delete them.

At any time, you can ask us to delete your information.  You can do this by contacting any Young Wales staff member or you can contact Children in Wales:

 

 

Email:         This email address is being protected from spambots. You need JavaScript enabled to view it.  

Phone:       029 2034 2434 (Monday – Friday, 9am – 5pm) 

Post:          Children in Wales, 25 Windsor Place, Cardiff, CF10 3BZ 

When you ask us to delete your information, we will let you know if this has any impact on you.  For example; if you ask us to delete your information, but you want to attend an event, then you wouldn’t be able to attend, because we can’t contact you.  We can talk this through with you at the time and you can decide what you want to do.

Will we share you information with anyone else?

We never sell or share your information to external marketing companies.   

Children in Wales works hard to keep your personal information safe.  Sometimes we may need to print off your personal information for our work.  We will always keep this safe.

When we have finished with this information, we make sure that it is safely thrown away.  We do this by using a shredding company.  They act on our behalf to destroy your information.  This company is called Taclus and you can read more about what they do by clicking here. (insert link  www.taclusconfidential.co.uk )

For your safety and protection, if you have told us that you are being affected by child abuse then we will have to pass your information onto another organisation.  We may need to speak with your local group leader, or Social Services or the Police.

Website

Every time you visit our website, the following information is automatically collected:

  • Date and time of your visit
  • IP address (short for Internet Protocol).  This is a series of numbers that allows your device to communicate over the internet.
  • The type of browser used (a browser is a software programme that you use to view our website; e.g. Google)
  • The pages that have been visited
  • Which items are downloaded

Most organisations collect this information and it is used to see which pages are most popular and fix any problems with our server.

When you visit Young Wales website, we make sure that your visit remains anonymous.  We do not link any of the information collected with your personal information.  This means that don’t know the names of people who use our website.

Remember, if you fill out a form online, or ask us a question through the website, then you are giving us certain information.  We will have to store this information so that we can give you the answer or service that you have asked for in the online form.  So, if you ask us a question online, we will need your email address and name.

Our website often contains links to other websites.  Young Wales has no control over other websites and can’t be responsible for their content. 

Not all websites will keep your personal information safe, so make sure you read their own Privacy Policies before using their website.

Cookie Policy

Cookies are small text files that are put onto your device when you visit a website.  They usually collect and store information that you give them.  For example, your password or your address might already be typed in.  This is because you’ve given this information on the website before and the cookie is remembering it.

Young Wales and Children in Wales use cookies on their websites.  Click here to learn more and view our cookie policy

Social Media

Young Wales doesn’t collect, store or match handles to personal information unless you have given your consent.  This means that we will never try to match your twitter handle with your personal information, unless you have asked us to store them together.

Any social media posts or comments you send to us may be shared or re-tweeted publicly (eg, via Facebook/Twitter).

Young Wales and Children in Wales are not responsible for how social media platforms use and store your personal information.  It’s always best to read the Terms & Conditions and the Privacy Policies of all platforms before you use them. By doing this, you know what happens to your personal information.

You can view Twitter and Facebook Policies here

Click to view Twitter Privacy Policy    https://twitter.com/en/privacy

Click to view Facebook Privacy Policy   https://en-gb.facebook.com/privacy/explanation

What are your rights?

Under the laws that allow us to collect and store your personal information, you have a number of rights.  These laws and rights are complicated, so we’ve only included the ones that are relevant to you.

You have the right to see your personal information

  • You have the right to ask Children in Wales if we are storing your personal information
  • If we are storing your information, you have the right to see this. If you ask us, we will give you a copy of your personal information. This is free of charge.

Your have the right to correct your personal information

  • If you think the information we store about you is wrong, then you have the right to ask Children in Wales to change it.

Your have the right to be forgotten

  • This just means that you can ask us to delete your personal information.
  • You can do this if we are not following the rules of the law
  • You can do this if you think we no longer need your information
  • You can do this if you don’t want to take part in Young Wales any more.

If the above does apply, Young Wales must delete your personal information.

Your right to data portability  

  • This means that you have the right to ask us to give you a copy of your personal information electronically. We can do this by sending it to your device or sending you an email.

Your right to object

  • You have the right to object to us using your personal information if we are sending you any marketing information.
  • You also have the right to object to us using your personal data if it is affecting you in any way.

You have the right to restrict processing

  • This means that you have the right to ask us to stop collecting and storing your personal information. If you do, then we still have to keep your name and address and keep a note that you have asked us to stop collecting information. 

You have the right to withdraw consent

  • This means that if we are using your personal information because you have agreed (given your consent) to this, you can withdraw your consent at any time.
  • To withdraw your consent, contact us:

Children in Wales

Email:         This email address is being protected from spambots. You need JavaScript enabled to view it.  

Phone:       029 2034 2434 (Monday – Friday, 9am – 5pm) 

Post:          Children in Wales, 25 Windsor Place, Cardiff, CF10 3BZ 

Once you have let us know, we will stop using your information for the reason that you originally agreed to. 

If you want to use any of your rights, please contact Children in Wales.  You can do this by post, by phone or by speaking to a Young Wales staff member.  We will reply to you as soon as possible, but always within 1 month.

To read more information about your rights, visit the Information Commissioners Office (ICO) – www.ico.org.uk/ .  The ICO make sure that Children in Wales follow the rules of the law when we collect and store your information.

Children in Wales Contact Details

Email:         This email address is being protected from spambots. You need JavaScript enabled to view it.  

Phone:       029 2034 2434 (Monday – Friday, 9am – 5pm) 

Post:          Children in Wales, 25 Windsor Place, Cardiff, CF10 3BZ 

If you want to complain about how we have used your personal information, our Complaints Procedure can be found on our website.  Click here to view.  You can also contact the Children in Wales office directly.

If you are not happy with our reply or think we are not using your personal information within the law, you can contact the Information Commissioner’s Office (ICO).  www.ico.org.uk

If you have any questions about how we use your personal information then just ask us.  We are happy to answer any questions.  Phone us on 029 2034 2434.

Notifications of Changes

If we make changes to our Privacy Policy, we will post these on the homepage of our website.  If any of these changes are important or we are changing the way we use your personal information, we will contact you.  We’ll let you know what changes we’ve made and you can then choose if you want us to use your information in this new way.

We will always work to be clear and open with you so that you understand what we will use your personal information for.  

Our Privacy Policy is checked regularly.  Last checked March 2018.

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